Let’s get you answers.
Rockefeller Center is a big place full of incredible experiences and things to do. And it can generate a lot of questions. Here you’ll find some of the most frequently asked questions on a variety of topics. If these don’t address your specific need, don’t hesitate to contact us directly.
Flipper's Roller Boogie Palace
When does Flipper’s at The Rink open and close for the season?
Flipper’s Roller Boogie Palace at The Rink at Rockefeller Center is open from mid-April until mid-October. For updates, opening and closing dates, and information about events, community nights and programming at Flipper’s throughout the season, follow us on Instagram.
How do I gain admission to Flipper’s at The Rink?
Tickets are required. You can purchase tickets online here or in person at The Rink.
What is your skating policy for children?
Children are welcome. Those under the age of 6 must be accompanied on the roller rink by an adult also wearing skates. Children under the age of 13 must be supervised by a non-skating adult.
Are tickets refundable?
All ticket sales are final and cannot be refunded, except in the case of rain, regardless of how long you stayed at The Rink. If you need to reschedule, please contact [email protected]
What happens if I purchased a ticket and it rains?
In the event of rain, The Rink may close for the entire day or reopen after the rain passes, depending on the weather forecast and management's assessment of The Rink’s condition. If we're closed during your ticketed time slot, you're welcome to come for another available session or ask for a refund.
What happens if Flipper’s at The Rink is closed?
In the event that The Rink is closed, ticketholders will receive a message alerting them to the closure and what the next steps are regarding their tickets.
What if I’m running late?
Your allotted skate time is 60 minutes, starting from the arrival time on your ticket. Late entry is permitted, but total skate time might be reduced for late arrivals, subject to rink capacity.
Is The Rink wheelchair accessible?
The Rink at Rockefeller Center is an ADA-compliant facility. Wheelchair users are welcome to participate on The Rink and staff assistance is available if needed. The entrance to The Rink is located just west of 5th Avenue on 50th Street, through the lobby of 620 5th Avenue and down the elevator to The Rink Level.
