Contact Us
Buy Tickets

Let’s get you answers.

Rockefeller Center is a big place full of incredible experiences and things to do. And it can generate a lot of questions. Here you’ll find some of the most frequently asked questions on a variety of topics. If these don’t address your specific need, don’t hesitate to contact us directly.

See all faqs
I'm inquiring about...
The Rink is located at Rockefeller Plaza between 50th and 49th Streets.
New York, NY 10020
212.771.7200
Don't miss out on what's happening. Subscribe to The Center and be the first know about upcoming events, special offers and more.
Required*

Rink

No. All ticket purchases are final sale and cannot be refunded or rescheduled.

The Rink at Rockefeller Center is an outdoor venue, so please dress accordingly for rain and snow. In the unlikely event The Rink closes due to inclement weather, you will be contacted by email and a refund will be automatically processed. You may check our website for updates.

Skate time is 60 minutes from the arrival time on your ticket. Late entry is permitted, but total skate time will be reduced for late arrivals.

Purchase a ticket online or on-site for access to the venue and the ice. One non-paying adult supervisor is permitted inside the venue, but not on the ice, for children between the ages of 6-12 years old. Children under the age of 6 must be accompanied on the ice by a paying adult.

For access to The Rink, use the Rockefeller Center parking garage located at 53 West 48th Street on the north side of 48th Street between 5th and 6th Avenues. Receive 10% off your parking reservation by entering promo code ROCKCENTER at checkout.

*Promo code is valid for up to 24 hours of parking and cannot be combined with any other offers. Not valid on early bird, event parking, or any other daily specials. Not valid on monthly parking. No in and out privileges. Expires 12/31/2023

The Rink will be open for the 2023-2024 Season on October 21, 2023. For any updates on opening and closing dates, and for information about events at The Rink throughout the season, join our newsletter, The Center.

Children under the age of 6 must be accompanied on the ice by an adult. Children under the age of 13 must be supervised by a non-skating adult.

The Rink at Rockefeller Center is an ADA-compliant facility. Wheelchair users are welcome to participate on the ice and staff assistance is available if needed. The entrance to The Rink is located just west of 5th Avenue on 50th Streets, through the lobby of 620 5th Avenue and down the elevator to the concourse level.

Only trained and licensed service or guide animals are permitted at The Rink at Rockefeller Center. They are not allowed on the ice.

We offer penguin skate aids for a fee for young people that need an object to lean on to learn how to skate. They are a per person rental only offered to children 12 and younger and under 4 feet tall. The child using the aid will be given an additional sticker to be worn so that the rink staff can identify that it has been paid for and that the person has been approved to use it.

We offer skate sharpening service for $20 per pair of skates on a first come first serve basis. Guests looking to have their skates sharpened should arrive 20 minutes before their ticket time and let the staff know they’d like to have their skates sharpened so they’ll be let down with adequate time for the sharpening. Sharpening takes anywhere between 10-15 minutes (on average depending on the conditions of the skates) from the time the skate sharpening process has started. All sharpening MUST be completed BEFORE skating on the ice.

Sign up for our newsletter

Subscribe Now

Follow Us

Download the free Audio Tour

Stay Connected

Stay connected with free Wi-Fi at Rockefeller Center.
@Rock Center Free Wi-Fi

  • Top of the Rock
  • Learn More about Top of the Rock
    Buy Tickets about Top of the Rock

  • Plan Your Visit
  • Map & Directions
  • News & Updates
  • Contact Us
  • Gift Shop
  • FAQs
  • Accessibility Statement
  • Executive Team

45 ROCKEFELLER PLAZA NEW YORK, NY 10111
212.588.86011.877.NYC.ROCK
© Rockefeller Center 2023 ALL RIGHTS RESERVED